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We sell our products online or
through authorized, stocking distributors/representatives
located throughout the US, Canada and Mexico.
Ask your preferred laboratory
products dealer if they sell BioLogics products or
call our Customer Service Department to help you locate a
BioLogics distributor.
We accept
  
For spare parts orders, please
our online catalog or contact BioLogics directly at
(703) 367-9020 or e-mail us at Orders
Before placing your e-order,
please read our Terms and Conditions,
Minimum Order amounts, and
Return Materials Authorization
policy.
Ordering
outside the US
BioLogics
has established authorized distributors
in most countries throughout the world. If you need to locate
a BioLogics distributor or have questions on a BioLogics
product, please let us help you. For outside the US and Canada
our Customer Service Department can be reached at (703) 367-9020,
or by fax at (703) 367-9024 or e-mail us at Orders.
Terms
and Conditions
Our Terms
and Conditions are net 30 days to customers with approved
credit. We also accept American Express, MasterCard, Visa
and C.O.D. or payment in advance orders. Shipping lead times
should be confirmed at time of order by contacting our Customer
Service Department. Prices are F.O.B. Manassas, Virginia USA.
Minimum
Orders
Minimum order
amount is $50.00 for products and for spare parts.
Return
Materials Authorization Policy
It
is necessary that a Return Materials Authorization (RMA) number
be obtained before returning any BioLogics product
for any reason. Contact our Customer Service Department for
more information. To ensure prompt handling, please mark the
outside of the returned materials package with the RMA number.
Returns
and Adjustments
No
product may be returned, after 20 days from date of delivery,
unless authorized in advance and agreed to by BioLogics
and then only upon such conditions as BioLogics may
agree to. When Purchaser elects to return a product within
that 20-day period, Purchaser shall request a Return Material
Authorization using the Return Material Authorization Request
form. Upon granting authorization to return a product, BioLogics
shall assign a Return Material Authorization Number to Purchaser.
Purchaser shall be responsible for the product returned (until
such time as BioLogics receives the same at its office)
and for all charges for packing, inspection, shipping, transportation,
or insurance associated with returned product. In the event
that credit for returned instrument is granted, there is a
20% restocking fee, and it shall be at the price in effect
as of the date of the original shipment of the product by
BioLogics
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